Smarty

WhatsWork · WhatsDocs included · WhatsForm add-on

Work, with documents built inWork. Documents. Communication.Built to work together.

WhatsWork runs your SOPs and projects as accountable, tracked execution — with WhatsDocs document discipline inside Microsoft Office included, not sold separately. Add WhatsForm when you also want WhatsApp-led communication and automation with customers.

  • WhatsWork — SOPs and projects, executed and tracked
  • WhatsDocs — included with WhatsWork, document discipline inside Microsoft Office
  • WhatsForm — optional add-on for WhatsApp communication and automation

Our mission

Enabling 100% digitalisation for every business

We start by finding where your operations actually leak — then close the gap with ERP, CRM, AI, and WhatsApp-led workflows built around how your business works, not the other way round.

  • Your operational gaps mapped first — before any software gets proposed
  • ERP, CRM, and automation built around your workflows, not a generic template
  • One measurable system instead of five disconnected tools and spreadsheets
  • WhatsApp as the front end — no new app, no login, no training
Owner dashboard — live

Every conversation, order, and approval ends up here — one live picture of the business.

₹48.2L

Sales pipeline today

12

Overdue invoices, each owned

6

Items below reorder level

3

Approvals waiting on you

WhatsAppWhatsFormERPNextDashboard

One journey — from a WhatsApp message to the boardroom dashboard.

What we do

Consulting that ends in working systems

Our expert consulting combines commercial understanding with technical execution — led by a CA-turned technology entrepreneur, with deep engineering expertise in Frappe and ERPNext.

01

Process automation

We identify operational gaps and convert manual, fragmented processes into automated, measurable workflows.

02

ERP & CRM

Integrated business systems on ERPNext — from sales and operations to accounts — built to fit the way you actually work.

03

AI acceleration

AI accelerates analysis, solution design, development, testing, and implementation — within clearly agreed scope and timelines.

04

WhatsApp as the interface

Communication, data collection, approvals, and work execution — delivered on the interface your customers and teams already use.

Products & platforms

Proven platforms, adapted to your business

We do not begin with generic software. Our long-term industry work has produced reusable foundations — workflow patterns, controls, automation logic, dashboards, and WhatsApp-led user journeys — adapted to each organisation.

Beyond the platforms

Business-Fit Solution Development

Beyond our platforms, we identify operational gaps and build integrated solutions that fit the way your business actually works — not the other way around.

  • CRM, pre-sales, and post-sales
  • Customer engagement
  • Internal coordination
  • Workflow automation
  • Documents and dashboards
  • AI-accelerated delivery
  • WhatsApp-led execution

Our foundation

Built on Frappe and ERPNext

World-class, free and open-source technologies that give businesses flexibility, ownership, and scalability for long-term digital transformation.

  • ERPNext — a comprehensive ERP covering sales, purchases, inventory, projects, HR, and accounts
  • Frappe — the full-stack framework behind highly customised apps, portals, workflows, and integrations
  • Self-host or cloud-host; modify freely — you own the system
  • Implementation, hosting, support, and custom development as professional services

Proven at scale

Zerodha uses ERPNext and Frappe across core internal operations, while ElasticRun has used the platform for large-scale logistics operations.

Free & open-source foundation
100%
Employees run on it at ElasticRun
1,000+
Partners in one deployment
100,000+
Vendor lock-in
0

Industries

Reusable foundations across industries

Long-term work across real estate, healthcare, engineering, professional services, B2B distribution, and professional associations — so clients start from proven patterns, not a blank page.

  • Lower implementation risk
  • Faster execution from proven patterns
  • Solutions that evolve with the business
  • WhatsApp-led journeys from day one

Ready to digitalise your operations?

Tell us about your business on WhatsApp — we'll identify the gaps and show you what a business-fit digital system looks like.