Product
Smarty Healthcare
A connected healthcare operations platform
Covers patient journeys, appointments, consultations, patient communication, clinical coordination, records, service workflows, and follow-ups.
Smarty Healthcare is a connected healthcare operations platform covering patient journeys, appointments, consultations, patient communication, clinical coordination, records, service workflows, and follow-ups.
It is built on proven workflow patterns from our long-term work in healthcare — adapted to how each hospital, clinic, or diagnostic centre actually operates.
WhatsApp-led patient journeys make healthcare accessible: appointment booking, registration, reminders, report sharing, follow-up adherence, and service requests — without requiring patients to install another app.
Capabilities
Connected care operations
Patient journeys
Structured journeys from first contact through treatment and follow-up, with communication at every step.
Appointments
Booking, rescheduling, and reminders via WhatsApp — fewer no-shows, smoother front-desk operations.
Consultations & records
Clinical coordination and organised records supporting continuity of care.
Patient communication
Report delivery, treatment-adherence follow-ups, and post-consultation care on WhatsApp.
Service workflows
Diagnostic bookings, sample collection, pharmacy refills, and delivery coordination as tracked workflows.
Follow-ups
Automated, protocol-driven follow-ups that improve outcomes and patient loyalty.
The outcome
Providers gain coordinated operations and patients gain a responsive, familiar interface — improving experience, adherence, and operational efficiency together.
See Smarty Healthcare in action
A short WhatsApp conversation is all it takes to get a walkthrough tailored to your business.