Smarty

Solutions

Every connected journey, in one place

Ready-made WhatsApp and Tally-connected journeys, plus our flagship campaigns — each one a focused landing page you can go straight to, not a feature buried in a longer page.

WhatsForm by industry

WhatsForm, configured for your sector

Fifteen industries WhatsForm is built for — each with its own journeys, segments, and talking points.

Education

Manage admissions enquiries, fee reminders, and day-to-day student and parent communication on WhatsApp instead of scattered calls, notice boards, and missed SMS.

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Automotive

Coordinate test-drive bookings, service appointments, and sales enquiries for dealerships, garages, and service centres — all on WhatsApp.

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Finance

Capture loan and policy applications, answer routine queries, and coordinate document collection for lenders, insurance intermediaries, and finance providers — on WhatsApp.

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Fitness and Wellness

Handle class bookings, membership renewals, and member reminders for gyms, studios, and wellness centres — on WhatsApp.

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Manufacturing and IMPEX

Coordinate shipment updates, documentation, and trading communication for manufacturers, importers, and exporters — on WhatsApp.

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Marketing and Advertising

Coordinate campaign delivery, approvals, and client communication for agencies and brand marketing teams — on WhatsApp.

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Public Utilities and Non Profits

Handle service requests, grievances, and public information for utilities, NGOs, and citizen-service desks — on WhatsApp.

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Restaurants

Handle orders, table reservations, and loyalty communication for restaurants, cafes, and food-service operators — on WhatsApp.

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Retail

Handle product enquiries, orders, and delivery updates for retailers, online sellers, and chains — on WhatsApp.

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Technology

Handle customer onboarding, technical support, and product updates for SaaS companies and IT providers — on WhatsApp.

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Travel and Hospitality

Handle bookings, confirmations, and guest support for hotels, travel agents, and tour operators — on WhatsApp.

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Entertainment Social Media and Gaming

Handle event registrations, audience interaction, and community support for event organisers, creators, and gaming communities — on WhatsApp.

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Industry solutions

Implementation-ready industry systems

A focused ERPNext implementation for one sector's workflows — production, stock, projects, members, or facilities.

Manufacturing and Engineering ERP

Connect production planning, materials, purchases, quality, costing, and dispatch into one ERPNext system built around how your shop floor actually runs.

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Trading and Distribution ERP

Manage orders, procurement, stock, credit limits, dispatch, and collections in one ERPNext system built for high-volume trading and distribution.

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Retail and Multi Outlet Operations

Connect billing, inventory, purchasing, and outlet performance across every store into one ERPNext system built for multi-location retail.

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Construction and Contractor Operations

Track site purchases, material movement, workforce, projects, and costs in one ERPNext system built for contractors and construction operations.

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Property and Facility Management

Manage properties, leases, service requests, and maintenance coordination in one ERPNext system built for property and facility operators.

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Associations and Member Management

Organise member records, subscriptions, events, chapters, and communication in one ERPNext system built for associations and membership bodies.

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Education and Training Operations

Manage enquiries, admissions workflows, fees, communication, and learning delivery in one ERPNext system built for schools, institutes, and training providers.

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Field Service and Safety Operations

Coordinate technicians, inspections, permits, incidents, and service closure in one ERPNext system built for field service and safety-critical operations.

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Service solutions

Every engagement type, as its own page

From a single ERPNext module to full CXO advisory — each one scoped, costed, and delivered on its own.

Finance and Accounting

Manage books, billing, receivables, payables, budgets, and cost centres — ERPNext accounting configured to your chart of accounts, approval matrix, and reporting needs.

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Sales and CRM

Track enquiries, opportunities, quotations, orders, and follow-up ownership — a CRM built around your sales process, not a generic pipeline.

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Procurement and Vendor Management

Control purchase requests, approvals, supplier orders, and receipts — procurement with a trail, not a verbal agreement.

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Inventory and Warehouse Management

Track stock, batches, serial numbers, transfers, and replenishment — inventory control that matches what's actually on the shelf.

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HR and Payroll

Manage recruitment, attendance, leave, expenses, payroll, and appraisal workflows — HR that scales past the point where everyone knows everyone.

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Project and Service Delivery

Plan tasks, resources, timesheets, budgets, and project profitability — delivery management that answers the profitability question.

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Assets Maintenance and Quality

Track asset lifecycle, maintenance schedules, inspections, and quality records — maintenance that's scheduled, not reactive.

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Helpdesk Learning and Management Reporting

Deploy support tickets, training delivery, and business dashboards as scoped — the operational layer around your core systems.

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Digital Transformation and CXO Advisory

Assess operational gaps and define a phased business improvement roadmap — advisory before any system gets proposed.

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ERPNext Implementation and Customisation

Configure modules, controls, workflows, and reporting around business requirements — implementation, not a generic rollout.

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Tally and Existing ERP Integration

Connect daily operations with accounting systems and enable phased ERP adoption — covered in full in our Tally-to-ERPNext journey.

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Custom Frappe Applications and Portals

Build specialised business systems and customer, employee, or vendor portals — custom software on an open-source foundation.

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Modern Interfaces and Office Integrations

Build focused web interfaces and Office-connected business workflows — simpler, role-specific screens on top of Frappe/ERPNext.

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Data Migration and System Integration

Clean and migrate data; connect applications and maintain agreed synchronisation — the unglamorous work that makes everything else reliable.

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Hosting Support and Adoption

Provide deployment, backups, maintenance, user training, and ongoing improvements — professional services on a system you own.

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Not sure which journey fits?

Tell us the one problem that's costing you the most time — we'll point you to the right solution, or build the one you don't see here.