Smarty

Industries

Industry foundations built from real, long-term work

Reusable foundations on Frappe and ERPNext — proven workflow patterns, controls, automation logic, document structures, dashboards, and WhatsApp-led user journeys.

  • Proven patterns from years of deep industry work
  • Controls and dashboards ready on day one
  • WhatsApp-led journeys for every stakeholder
  • Adapted to each organisation — never generic

Real Estate

A complete operating platform from lead engagement and site-visit booking to collections, construction coordination, handover, and post-possession service.

Our long-term real-estate work has produced proven workflow patterns for CRM, pre-sales, booking, demand letters and collections, construction updates, and customer-communication journeys — delivered through ERP4RealEstate with WhatsApp as the buyer's interface.

Healthcare

Connected operations for hospitals, clinics, and diagnostic centres — patient journeys, appointments, records, and WhatsApp-led patient communication.

Smarty Healthcare covers appointments, consultations, clinical coordination, report delivery, follow-up adherence, diagnostic bookings, and pharmacy coordination — so patients get a responsive experience without installing another app.

Engineering & Manufacturing

Integrated systems for orders, dealer coordination, field service, installations, maintenance, and dispatch — connected to ERPNext.

From order capture for distributors and retailers to installation scheduling, technician allocation, field-service closure, warranty claims, and preventive maintenance — we digitalise the flows that usually live in phone calls and scattered chats.

Professional Services

A digital operating system for CA firms, consultants, and legal practices — engagements, compliance workflows, documents, billing, and knowledge.

ERP4PSO / Knowledge Manager brings projects, compliance calendars, checklists, document collection, time tracking, and billing together — with WhatsApp-led client journeys for document requests, ITR/tax workflows, audit evidence, and query resolution.

B2B Distribution

Order capture, dealer onboarding and support, supplier coordination, delivery tracking, and proof-of-delivery — on WhatsApp.

Distribution runs on high-frequency, fragmented manual processes — exactly where WhatsApp-led automation delivers the most. We digitalise order capture, dispatch coordination, vehicle reporting, and payment follow-ups end to end.

Professional Associations

A structured member-engagement layer connecting members, chapters, events, registrations, nominations, and announcements through one organised system.

For associations, WhatsApp automation serves as a structured member-engagement layer. Instead of manual messages and fragmented follow-ups, members register for events, update profiles, submit nominations, access resources, receive chapter-wise communication, make payments, and seek support directly through WhatsApp — a scalable, measurable, and responsive member experience that retains the community-led nature of the organisation.

Why proven patterns matter

  • Lower implementation risk
  • Faster execution — no blank-page starts
  • Controls and dashboards ready on day one
  • A solution that evolves with your business

Don't see your industry?

The patterns transfer. If your operations run on high-frequency, fragmented manual processes, we can digitalise them.