Smarty

AI & AutomationAI & Automation

AI Knowledge and Business Assistants

Answers from your own approved knowledge, not the open internet

Answer questions from approved knowledge and connected business information — accurately, and only from what you've approved.

Generic AI chatbots answer from the open internet, which is exactly wrong for a business whose value is its own knowledge — client files, SOPs, policies, pricing, precedent. AI Knowledge and Business Assistants answers questions only from your approved knowledge base and connected business systems.

Built into the tools your team and clients already use — WhatsApp, internal systems, or a dedicated assistant — it gives fast, accurate answers grounded in what your organisation actually knows, with a clear boundary on what it will and won't answer.

Capabilities

An assistant that only knows what you've approved it to know

Approved knowledge base

Answers are grounded in documents, SOPs, and records your team has reviewed and approved.

Connected business data

Pulls live answers from connected systems — not just static documents.

Scoped by role

What an assistant can answer is limited by who's asking — staff, clients, or the public.

Deployed where people already work

WhatsApp, internal portals, or a dedicated assistant — not another app to open.

See AI Knowledge and Business Assistants in action

A short WhatsApp conversation is all it takes to get a walkthrough tailored to your business.