Smarty

Tally connectivityTally to ERPNext

Customer Self Service Portal

Controlled, self-serve access to orders and invoices

Give customers controlled access to orders, invoices, statements, documents, and support — without a phone call to your office.

Repeat B2B customers ask the same questions on every order cycle: where's my invoice, what's outstanding, what's the delivery status. A Customer Self Service Portal gives each customer a secure, logged-in view of exactly their own orders, invoices, statements, and documents.

Connected to Tally and ERPNext, the portal always reflects current data — no separate export process, no stale PDFs emailed around.

Capabilities

Self-service, backed by live data

Order and invoice history

Customers see their own orders, invoices, and status without calling or emailing.

Live balances and statements

Account data reflects Tally and ERPNext in real time.

Document access

Delivery proofs, contracts, and shared documents available in one place.

Support requests

Customers raise and track requests directly through the portal.

See Customer Self Service Portal in action

A short WhatsApp conversation is all it takes to get a walkthrough tailored to your business.