WhatsForm industryWhatsForm
Automotive
Test drives, service bookings, and enquiries, handled on WhatsApp
Coordinate test-drive bookings, service appointments, and sales enquiries for dealerships, garages, and service centres — all on WhatsApp.
A customer who messages a dealership asking about a test drive, or a garage asking when their car will be ready, usually gets routed through a call centre or left waiting on a reply from whoever happens to check the shared inbox. Automotive on WhatsForm turns every enquiry — test drive, service booking, spare-parts request — into a tracked conversation with a clear owner and a next step.
Service centres get the bigger win: status updates on a vehicle in for repair, estimated completion time, and approval requests for additional work all happen on WhatsApp, so customers aren't calling in every few hours to ask if it's ready, and advisors aren't repeating the same update to five different people.
Capabilities
Enquiry to delivery, without the phone tag
Test-drive and enquiry capture
Sales enquiries and test-drive requests become tracked leads with follow-up ownership.
Service booking and reminders
Customers book service slots and get reminders without calling the service desk.
Vehicle status updates
Repair status, estimates, and approval requests shared directly with the customer.
Spares and accessory enquiries
Parts and accessory requests routed and tracked instead of lost in walk-in traffic.
Who it's for
Built for teams like yours
- Dealerships
- Garages
- Service centres
The outcome
Dealerships and service centres convert more enquiries and reduce no-shows, while customers get status updates without repeatedly calling in to check.
Explore more
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See Automotive in action
A short WhatsApp conversation is all it takes to get a walkthrough tailored to your business.