Smarty

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Fitness and Wellness

Class bookings and renewals, without the front-desk queue

Handle class bookings, membership renewals, and member reminders for gyms, studios, and wellness centres — on WhatsApp.

Members want to book a class, check a slot, or renew a membership without downloading an app they'll use twice a month. Fitness and Wellness on WhatsForm handles class bookings, slot availability, and renewal reminders directly on WhatsApp, so the front desk isn't fielding the same booking questions all day.

Renewal reminders go out automatically before a membership lapses — not after, when the member has already drifted off and a retention call is needed. The result is fewer lapsed memberships and a front desk that spends time on members in the building, not members on hold.

Capabilities

Bookings and renewals that run themselves

Class booking

Members check availability and book classes on WhatsApp, no app required.

Renewal reminders

Automated reminders before expiry, timed to actually prevent lapses.

Member communication

Schedule changes, trainer updates, and offers delivered on a channel members read.

Front-desk relief

Fewer booking and renewal calls means staff focus on members, not the phone.

See Fitness and Wellness in action

A short WhatsApp conversation is all it takes to get a walkthrough tailored to your business.